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Support Tickets

100 tickets from Pylon

97
New
1
Pending
0
Resolved
0
Altor Classified
#TicketStatusIssue ClassPrioritySourceCreatedAltor-Agent
3858
Oh no. Looks like something went wrong with your Common Room
new——📧Mar 14, 12:18 AM
3857
SCIM Mappings List shows correct IDs, but backend maps to Signup & Onboarding
new——💬Mar 14, 12:17 AM
3856
Allowlist for MCP Servers & Tools in AI Gateway
new——📝Mar 14, 12:07 AM
3855
new——💬Mar 13, 10:05 PM
3854
Exploring MCP gateway on cloud access
new——💬Mar 13, 09:06 PM
3852
Troubleshoot Portkey Integration
new——📧Mar 13, 08:24 PM
3851
JSON vs. Pretty View in Function Call Output
new——💬Mar 13, 08:19 PM
3850
Parent trace total duration visibility
new——🎮Mar 13, 08:18 PM
3849
Memory leak causing MCP gateway restarts
new——💬Mar 13, 07:31 PM
3848
TLS termination via nginx sidecar for gateway
new——💬Mar 13, 06:30 PM
3847
MCP/API for Portkey log retrieval
new——💬Mar 13, 05:54 PM
3846
ollow-Up - Additional Data Plane on AKS & Control Plane Visibility
new——📧Mar 13, 05:52 PM
3845
Token usage and caching details for GPT-5.4 inputs
new——💬Mar 13, 05:44 PM
3844
new——💬Mar 13, 05:40 PM
3843
TOS Question
new——📧Mar 13, 04:24 PM
3842
Cross-posted query in Slack channel
new——💬Mar 13, 04:15 PM
3841
High DR Guest Post Opportunities
new——📧Mar 13, 03:52 PM
3838
new——🎮Mar 13, 03:43 PM
3836
new——🎮Mar 13, 03:28 PM
3835
Update Request: Awaiting Status on Ticket
new——🎮Mar 13, 03:28 PM
3833
new——🎮Mar 13, 03:19 PM
3832
Rollback ETA and Timing Request
new——🎮Mar 13, 03:19 PM
3831
Notification mention in chat message
new——🎮Mar 13, 03:09 PM
3830
new——🎮Mar 13, 03:09 PM
3829
new——🎮Mar 13, 03:08 PM
3826
Loss of additionalProperties: false in OpenAI-to-Anthropic conversion
new——🎮Mar 13, 03:08 PM
3823
new——🎮Mar 13, 03:07 PM
3821
new——🎮Mar 13, 03:06 PM
3820
Top-level input_schema missing additionalProperties false
new——🎮Mar 13, 03:06 PM
3817
Email Request for Sending Details
new——🎮Mar 13, 03:02 PM
3814
new——🎮Mar 13, 03:01 PM
3813
new——🎮Mar 13, 03:00 PM
3812
Pricing Discrepancy Between Foundry and Portkey
new——📝Mar 13, 02:55 PM
3809
Findings for Discord Mentioned User
new——🎮Mar 13, 02:54 PM
3806
Strict true disappeared in final transform
new——🎮Mar 13, 02:45 PM
3805
Data collection in progress
new——🎮Mar 13, 02:43 PM
3804
Data collection in progress
new——🎮Mar 13, 02:43 PM
3803
Data collection in progress
new——🎮Mar 13, 02:43 PM
3801
new——🎮Mar 13, 02:42 PM
3800
new——🎮Mar 13, 02:42 PM
3799
new——🎮Mar 13, 02:40 PM
3798
Discord Mention Reference in Message
new——🎮Mar 13, 02:40 PM
3797
Mentioned User Notification in Discord Message
new——🎮Mar 13, 02:40 PM
3796
Gateway issues after deploy with anthropic error
new——🎮Mar 13, 02:40 PM
3795
AI usage metrics push to DX API request
new——💬Mar 13, 02:40 PM
3794
Trace latency comparison for requests and TBP delta
new——💬Mar 13, 02:22 PM
3793
Restrict MCP Integration Permissions to Org Admins Only
new——📝Mar 13, 02:05 PM
3792
Guardrail Failure Dashboard for Workspace Managers / Org Admin
new——📝Mar 13, 01:57 PM
3790
MCP Gateway Rate Limits and Circuit Breakers Status
new——💬Mar 13, 01:08 PM
3789
Limitations in Portkey MCP: metadata, tags, and admin controls
new——💬Mar 13, 12:22 PM
3788
update 'Sandisk-dev' Gateway URL to https://mcp-dev.vortex.sandisk.com
new——📝Mar 13, 11:42 AM
3787
Account deletion
new——📧Mar 13, 11:25 AM
3786
Collaboration Opportunity with portkey.ai
new——📧Mar 13, 11:15 AM
3785
MCP Server Support on Free Plan
waiting on you——🎮Mar 13, 10:05 AM
3784
Gemini 3.1 removes "thought" property when response is transformed
new——📝Mar 13, 09:58 AM
3783
Awaiting questionnaire and session invite from Sid
new——💬Mar 13, 06:32 AM
3782
AsyncPortkey request_timeout edge cases for LLM calls
new——💬Mar 13, 05:07 AM
3781
Sponsorship Inquiry - Marko x Portkey
new——📧Mar 13, 04:50 AM
3780
Video analysis support with Gemini models
new——💬Mar 13, 03:13 AM
3779
Platform version and Docker credentials for organisation
new——📧Mar 13, 03:08 AM
3778
new——🎮Mar 13, 02:19 AM
3777
Overview of Full-Stack and AI Automation Expertise
new——🎮Mar 13, 02:19 AM
3776
AI-powered project collaboration invitation
new——🎮Mar 13, 01:23 AM
3775
Oh no. Looks like something went wrong with your Common Room
new——📧Mar 13, 12:22 AM
3774
Charge beyond plan limit inquiry
new——💬Mar 12, 09:49 PM
3773
Logs storage limit per account before charges
new——💬Mar 12, 09:48 PM
3772
Missing labels after env var update
new——💬Mar 12, 09:12 PM
3771
SCIM issue suspected due to PortKey findings
new——💬Mar 12, 07:25 PM
3770
/audit-logs API endpoint error
new——📧Mar 12, 06:51 PM
3769
new——💬Mar 12, 06:45 PM
3768
Absence notice for meeting attendance
closed——💬Mar 12, 06:04 PM
3767
new——💬Mar 12, 05:44 PM
3766
waiting on customer——💬Mar 12, 05:43 PM
3764
Workspace Icon Removal and Global Disablement
new——💬Mar 12, 05:39 PM
3763
Terraform provider bug report with PR linked
new——💬Mar 12, 04:59 PM
3762
Skipping weekly meeting discussion
new——💬Mar 12, 04:43 PM
3761
new——💬Mar 12, 04:37 PM
3760
MCP gateway issues and auth token expiry
new——💬Mar 12, 04:36 PM
3759
Log Object Path Dropping into Root Prefix
new——💬Mar 12, 04:03 PM
3758
Critical implementation decision point
new——💬Mar 12, 03:34 PM
3757
new——💬Mar 12, 03:33 PM
3756
Support for /models API, Authorization header, and client headers
new——💬Mar 12, 02:17 PM
3755
new——💬Mar 12, 02:16 PM
3754
Awaited updated proposal from team
new——💬Mar 12, 02:15 PM
3753
new——💬Mar 12, 02:11 PM
3752
Invalid config for Files API batch target limit
new——💬Mar 12, 02:00 PM
3751
Gateway registration status in dashboard
new——💬Mar 12, 01:11 PM
3750
Claude Code + Portkey Open Source Availability
new——🎮Mar 12, 12:27 PM
3748
Issues Encountered with Portkey UI – Assistance Requested
new——📧Mar 12, 11:47 AM
3747
Join Live with $200M ARR Founders (+ Claim Giveaways)
new——📧Mar 12, 11:26 AM
3745
new——🎮Mar 12, 10:52 AM
3744
Prompt versioning documentation attachment
new——🎮Mar 12, 10:52 AM
3742
Request cost logging for model from togetherai
new——📝Mar 12, 10:39 AM
3741
MCP Gateway Enablement for PROD and PrivateLink Reinitiation
new——💬Mar 12, 09:25 AM
3740
Critical vulnerabilities in the portkey images
new——📝Mar 12, 09:03 AM
3739
Sagemaker integration
new——📝Mar 12, 05:52 AM
3738
Out-of-the-box Portkey control-plane metrics list
new——🎮Mar 12, 05:33 AM
3737
Less Than 24 Hours $200M ARR Founders Reveal SaaS GTM Playbooks
new——📧Mar 12, 04:53 AM
3736
Oh no. Looks like something went wrong with your Common Room
new——📧Mar 12, 01:04 AM
3735
MCP server as prompt tool integration
new——🎮Mar 11, 11:11 PM